Our Cookie Policy

What is a cookie?

A cookie is a small text file which we place on your computer or device if you agree to this. Cookies can be used for many different purposes, which we’ll explain in more detail below.

You can block or remove cookies through your internet browser or by using third party software, but there may be issues using certain parts of the website if you do.

By continuing to use the site, you are agreeing to the use of cookies.

What do cookies do on the Torqen website?

Cookies do lots of different jobs, and we’ve listed a few examples below:

• They can remember your preferences – such as your cart products, if you are logged in or not. This will make certain processes easier to complete (if you close browser and come back to Torqen in another day, you can see products already added in your cart).

• They can collect anonymous usage information– for example the number of people who use our website. We use this information to continue to improve your experience.

• They can remember that you visited the Torqen website, and online advertisers can use this information to tailor their messages to you – for example by serving an advert on a third party site which promotes a current Torqen offer to you.

Remember – you can block or remove cookies at any time, and when you do this the information stored is permanently removed.

The cookies used on this site

We use four categories of cookies on our site:

1. Strictly necessary cookies

• These are cookies that are essential for the operation of our site. They include, for example, cookies that remember cart products, cookie that keep informations about your session if you are logged in or not.

2. Performance cookies

• These cookies collect information about how visitors use our site, enable us to understand if any errors have occurred, and allow us to test new features. We don’t collect information that identifies the visitor directly, as the data is aggregated and anonymous. We only use this information to improve how the website works.

3. Functionality cookies

• These cookies help enable specific functionality on the site to improve your experience, for example remembering your preferences.

4. Targeting / advertising cookies

• These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose). They are also used to track the effectiveness of advertising campaigns.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or targeting cookies.